Terms of Service

By accessing or using primesword.com and placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

Governing law

These Terms of Service are governed by the laws of the State of Virginia, United States. Any disputes arising from your use of this website or purchases made through it will be resolved under Virginia state law.

Products

All items sold on Prime Sword are high-quality replica swords, historical collectibles, movie prop replicas, and fantasy display pieces. They are sold strictly for decorative, display, cosplay, and collector purposes only. We do not sell any item intended for use as a functional instrument. Every product is carefully inspected to ensure it meets our quality standards before being made available to our customers.

Order processing & shipping

Orders are processed within 1–3 business days and fulfilled from the United States. Once dispatched, delivery typically takes 6–7 working days. Tracking information is provided as soon as your order has been shipped so you can monitor its progress at every stage.

Returns & refunds

Please refer to our Refund & Returns Policy for complete details regarding returns, exchanges, and refunds. We stand behind every product we sell and strive to make the process as straightforward as possible for our customers.

Intellectual property

All content on this website, including images, text, product descriptions, and logos, is the property of Prime Sword or its respective suppliers and is protected under applicable copyright laws. You may not copy, reproduce, distribute, or use any content from this site without our prior written permission.

Limitation of liability

Prime Sword shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability in any matter is limited to the purchase price of the product in question.

Contact us

If you have any questions regarding these Terms of Service, please reach out to us. We respond to all inquiries within 24–48 hours.

Business Name

Phone: +1 (585) 390-6507

Email: Support@primesword.com

Business Hours: 9:00 AM – 6:00 PM EST

Support: 24/7 on Live Chat or Whatsapp

Address: 13327 Vista Forest Drive

Woodbridge, VA 22192

UNITED STATES